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10 DAY RETURN POLICY

Within 10 days of the product purchase date you may return products purchased at Howayte hobby store or Web store for a full refund of your purchase price. Products must be returned in their original condition and packaging with all included parts.   You are responsible for the cost of the return shipment.

Product exchanges are only available for products that you received in a defective or damaged condition or when a different product than what you ordered was incorrectly sent to you.

Shipping and handling is non-refundable on product returns under the 30 Day Return Policy, unless you received a damaged product or the wrong product was sent to you, in which case we will also pay the return shipping cost.

Return of products to Howayte Hobby Store requires prior approval by e-mail to info@howayte.com.

PACKING AND SENDING YOUR RETURN:

1. Pack the items along with a copy of the packing slip (receipt) securely in a box. Your order number MUST be included with the return to get your refund.

2. Send the return package to:
Howayte Hobby Store
Shop: 331, Road:117, Block: 701
Tubli, Kingdom of Bahrain

We recommend that you use a shipper with delivery confirmation to ensure your package is received and your refund processed.

Refunds of the product’s purchase price under Howayte’s 10 Day Return Policy will be made by the original payment method.  Credit card refunds will be made within 7 business days of receiving and approving your return. After processing your refund, you will receive a confirmation email with a refund receipt.